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Home all day, Flu vaccine and Support Group, and, oh yes, and #Unitedairlines still sucks

We got up this morning with the intention of going first thing for a blood test, but before I got David in the shower, we had breakfast, and I had forgotten that he had to fast for this blood test, so we will do that tomorrow morning.

After a relatively slow and quiet start for the day, I ran out and finally got my flu vaccine at CVS.  Sadly, the folks at the pharmacy know me pretty well, but always have to ask – “are you Shapiro or Kenison?”  Then, picked up some hand rolls from the Korean Food Court for lunch.  I heard from the agency that sends the aides that Jennifer was not going to make it this afternoon, and asked if BaBa could come in the evening to be with David when I went to a support group at RUSK Institute. We had quite a discussion about why BaBa was coming and how yesterday, David told me he thought that it would be a problem for me to leave him for two hours for this meeting.  Today, he thought I was being ridiculous to worry, and that I should cancel BaBa.  I didn’t cancel BaBa.

So, at 5pm I headed out to RUSK and arrived a little before the start of the group and BaBa got to David about the same time I arrived at RUSK.  When I got to the 16th floor, there were two folks sitting in the conference room and I joined them.  There was a 70ish year old woman and a 50ish year old man sitting in the room, and she was dominating the

Meryl, eat your heard out
The French Lieutenant’s Man

conversation with what I would call lovingly, “liberal, commie, NY rhetoric” about how young people now a-days have no idea how this country is being manipulated and ruined by the extreme right.  I kept relatively quiet, because I believe all her critiques of the the right wing, but think that she doesn’t give young people the credit they are due. I really think that the youth turn out is the tip of the iceberg, and will only grow and grow and lean more and more to the left, and all will be right with the world!

Anyway, more folks came in, and I wish I could give you one of the names of people who were there, but might want to protect the innocent.  There were five women, three men and Dr. Kristine Kingsley, who was our fearless leader.  After a short introduction, we began going around the table introducing ourselves or filling folks in on what currently was going on.  First to go was the red diaper baby (if you are too young for that term, I have added a link to) who has been dealing with her husbands mugging from a number of years ago, and still has her issues – going to the gym five hours a day was one of her complaints.  Then came a story more close to home – a 60ish year old woman whose husband had a stroke while in Maine, and talked about the great support system she found, and is still connected to near Portland, but things seem to be going along well for her and her husband, but the same acting out by her husband now that they are back in NY.  Then, and young Doctor whose husband had a head on collision and is dealing with recovery.  Also, he is further along in the recovery, but has physical problems and will be having shoulder replacement surgery done nest week.  As we came closer to my turn, there was a German woman whose boyfriend just started back to work this week after a little over a year.  He works for NY Transit and the great thing to hear is the support he got from his co-workers donating vacation, sick and overtime hours to make sure that he continued to get his full salary since he was out of work. I for one and cheering for his successful return to work.
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Then, all eyes turned to me.  Well I started with “My story is much to sad to be told. But practically leaves me totally cold.”  I gave a brief overview of the story, and the first question was – “are you alone in the apartment with him?”  “Do you work?”  I assured them that I was working on that, and they thought that now that we are coming on six months, I should make ways to get out on my own.  Of all the folks around the table, I think I spent the most time talking.  I had a lot to say and nobody tried to tackle me and tape my mouth shut.  After me, one of the other guys spoke about his friend, who tragically had a motorcycle accident upstate while showing off trying to pass his car, and who has had his new partner leave him during his recovery, and Walter feels responsible for him, because they were former lovers, and this is causing some friction in is current relationship, etc.  The next story was similar – car accident – man and woman who were in a a Boston/NYC long distance relationship, but they thought it would be a good idea for him to move in with her, when he could.  I think she also said that they were only together for a little over a year.  I would say huge mistake, but, love is a strange and tortured thing, right?  Finally an older guy 70’s maybe even 80’s whose wife had dementia which they think is early stages of Alzheimer’s.  He confessed that he thought he was not a good caretaker – not patient and really not empathetic, so worried about the future.

Mostly what I took away from all these folks was the impression that none of the folks around the table or the loved ones who were at home were really very essentially different than they were before the trauma that caused the change in their states, but often they are even more who they are.  For example, a few talked about how their loved ones resented being taken care of and wanted their independence back more than anything else.  I told them that I am lucky in that area, because David was the baby, and he actually doesn’t mind my having to do everything for him.  He actually might have liked it it this started fifteen years ago!  That is not to say that he doesn’t enjoy doing his own loving things for me.

In the end, it was very, very helpful to attend this meeting and we have another in February that both David and I will attend, which is more for the survivor than the caretaker.  Just being able to voice the concerns and feelings I was having and getting some advise from folks who have been through it all.

Now, tomorrow, I am gearing up for a full day – blood, dentist, physical therapy, gym.  The speech therapist asked to have the vocational therapy cancelled because she thought it was too early, which I agreed with.

Oh, and by the way – nothing from United yet, but I guess they just don’t really care about an unhappy disabled customer!  This came up at the group as well, and they were scandalized that I hadn’t heard anything.

Tuesday, January 8, 2013

Today was busy with a Doctor’s appointment for me – lost a little weight (good), seem to have grown about 1/2 and inch (weird at 52) and my BP was very low (unexpected, to say the least), but alas, the gout is still rearing its ugly toe, and have started another round of Prednisone, which makes me anxious and irritable.  BaBa came to help this morning from the Selfhelp agency, and got David up and ready and also exercised with him.  Yesterday we went to see Dr. Blum, David’s neurologist, which was a good visit.  I told her that from my perspective, I thought David was a little more confused than usual in the past couple of days, and had some trouble either comprehending what was being said, or trouble in communicating what he thought was going on.  She thought that it would be a good idea to have another round of MRI/MRA’s done to make sure that there were no changes or problems.  She put the order in, and we were off to the races with the insurance company.

I was told by reception at NYU that Oxford would need to approve the procedures before they could be scheduled, and then this morning I got a call from NYU that they were approved, but that I would need to contact Oxford to make the appointments – this had to be done through their scheduling department.  They gave me the rather long reference numbers – one for each procedure, and I called Oxford.  After putting ID #, DOB, etc into their electronic phone system, I got through to an operator who asked for all that information again, and then of course, “I will need to speak to Mr. Shapiro to get his authorization for you to speak on his behalf”.  Then, the expected, “I will now need to transfer you to the scheduling folks”, and it started all over again – same info and same questions and then the reference numbers.  Then it took what seemed like 5 minutes each to get another 15 digit reference code for the three procedures.  Then to my wonder and amazement, I was asked if I needed a list of facilities where I could have the MRI/MRA’s done.  Well, no, of course I didn’t, I know where I would like to have them done, I already spoke to them, and they were told that I had to contact Oxford to schedule.  Oh, I see, I just had to call to wait and get some crazy code to give back to the radiology department to make sure that David wasn’t playing the system to have the extreme joy of rolling through a giant plastic doughnut with a hammer banging over his head for 30 minutes.  Why does it cost so much for healthcare in this country?

By now, it was almost time for David’s first Physical Therapy appointment at the outpatient facility.  We walked over – it is not a bad walk as long as the weather holds out.  We registered at the front and then payed out $40 co-payment, and grabbed a bite in the lobby, which was perfect.  It is a very nice new facility, and all under one roof – PT, OT, VT, ST and both his Physiatrist and Neurologist are there.  His new PT, Caroline Frey, was terrific, and did a lot of tests.  David particularly liked the ones where she timed him walking.  Nothing like competition and a time to beat for our David!  He also had pooh poohed the accomplishment of the stairs in San Francisco, but she had him walk up and down a small flight of stairs and he did it all by himself and may actually believe that Alex and I didn’t carry him up and down the stairs – three times – in San Francisco.

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Then, on top of the obsessing and the calendar and the gout and Oxford, I get a call from Freshdirect that due to a power outage, my delivery would not be made tonight, so the groceries I ordered to make dinner tonight would be arriving tomorrow evening just at the time I scheduled the MRI/MRA.  I was quite proud of myself when I was able to fashion a nice pasta dinner from half a box of farfalle, some feta cheese, walnuts, parsley and onion.  It was good, and I will have to write that down.

If you have read this far, I give you a lot of credit.  I am not sure I could have made it through my ravings.  Did I say that the Prednisone makes me anxious and irritable?  Neither Oxford nor United Airlines are off the hook, by the way – they were just as culpable in my anxiety and irritation as the drugs.  David, however, gets a pass.

Back in NYC

We landed at JFK at about 10:40pm, and got off the plane at about 11:20pm or so.  The trip on United eastbound was a total 180 from the trip westbound.  I blame part of it on the flight crew, but there was blame in San Francisco as well.  On the way to California, we had a Californian crew, and on the way back (and I really hate to say this, because I really do think New Yorkers get a bad rap) we had a New York crew.  On the way out, first, we were given seats that were together – a request I made with the original reservation and then followed up twice to make sure that this would be done, because there were no seat assignments up until the day before the flights.  I also learned a lesson on the way out – David being on the aisle is not a good idea.  Because he can’t get up, whoever is sitting in the window seat is boxed in.  Fortunately, we were sitting next to yoga instructor on the way out (cliché, I know), who was able to bound over us.  On the way back, they booked us in separate seats, and the gate agent didn’t start talking to people until after the plane started boarding, so I couldn’t ask for the special aisle wheelchair, and when I asked about our sitting together, and the problem with being on the aisle he said that I would have to talk to the passengers on the plane to ask if they will move, it was too late – really? funny thing that.  So, that was strike one.  Then when the special wheelchair arrived, they were already boarding group 6 for the flight, so getting on the plane was a bit harrowing, and we were causing a bit of a bottleneck.  When I asked the flight attendants – a couple of them – about the issue with seating, they looked at me like I was crazy, and why did I think that it was their problem.  Strike two.  Then when we arrived at JFK we had wait about 20 minutes after everyone else was off the plane to get the chair to move David down the aisle.  When I was looking a little anxious, the flight attendant (and I use attendant loosely) said, “Oh, believe me, we would like you to be off the plane as much as you want to be off.  We can’t leave until you do.” Strike Three

I have worked in customer service for decades, and have always lived by the rule that it only takes one bad experience to ruin years and years of good work.  The trip out was so great.  The gate staff and flight attendants made sure that we were boarded first, took our jackets, helped me carry stuff to the seat, checked in during the flight, offered us free wine, checked in on us before we landed and let us know that the chair would be ready for us in SFO, and we were off soon after the plane was empty.  Almost anything that could be neglected on the flight back east, was, just that, neglected.  It takes so little to make such a huge difference. United fell down on the job today.

Sorry to vent, but I had to.  We are back in NY, and it is great to be back, but can’t wait to return to California as well!!